Goal: Facilitate housing access in Buenos Aires
Challenge: 50% does not assist to credit grants appointments
Behavioral target: appointment assistance
Nudge used: scarcity principle
Experimental design: RCT with 874 messages sent
Results:
10% of increase in woman’s appointments
$16,325.54 saved during evaluation period and $130,000 annually
Goal: Facilitate the access to Buenos Aires city housing
Challenge: 27% of the people had more than 6 fee debt
Behavioral target: fee’s payment
Nudge used: social norm principle
Experimental design: RCT with 2295 messages sent
Results:
Reduction of 136% in debt compared to control group
17% more of payment probability
The message effect over debt payment probability was twice with the nudge
$133,650 saved during the period evaluated and $534,600 annually.